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We know that menstrual cups and period underwear are not one-size-fits-all products and not necessarily the right period products for everyone. That’s why we offer a Satisfaction Guarantee if you get the wrong cup size or if the cup/underwear simply doesn’t work for you. Learn more about it here.

We offer free shipping on all orders over €50.

When your order has been processed and shipped, you'll receive an email with tracking information. Once your package has reached the destination country, it'll be handed over to the national postal service for delivery and you can track it with the same tracking ID/number on their website. Learn more in our full tracking guide.

If your menstrual cup is leaking, it may have not been correctly inserted. Inserting a cup properly can take quite some time, patience and practice. In fact, our customer surveys show that it takes 2-3 menstrual cycles on average. We recommend that you check out our how-to-use guide.

Our menstrual cup is available in three sizes:

Size Mini – recommend for teens or those who need a smaller size.
Size A – recommended for those who have not given birth vaginally.
Size B – recommended for those who have given birth vaginally.

Learn more about our different sizes and take our size quiz here.

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